Fix: Surface Pro 3 Stuck on Surface Screen

If you’ve come across the Surface Pro 3 screen freeze issue, you’re not alone. There have been a number of reports of the Surface Pro 3 freezing on the Surface screen, and it can be a frustrating problem to deal with.

There are a few possible reasons for the Surface Pro 3 screen freeze issue, and luckily there are a few possible solutions as well. In this article, we’ll go over some of the possible causes of the problem and some potential solutions that you can try.

One possible cause of the Surface Pro 3 screen freeze issue is a problem with the dedicated NVIDIA GPU. Some users have reported that the problem goes away after they disable the NVIDIA GPU in the Device Manager.

If you’re not sure how to disable the NVIDIA GPU, you can follow the instructions in this article.

Another possible cause of the Surface Pro 3 screen freeze issue is a problem with the latest Windows 10 update. If you installed the latest Windows 10 update and the problem started after that, you can try uninstalling the update.

If you’re not sure how to uninstall a Windows 10 update, you can follow the instructions in this article.

Finally, if you’re still having trouble with the Surface Pro 3 screen freeze issue, you can try resetting your Surface Pro 3 to factory settings. This will erase all of your data, so make sure to back up your files before you reset your Surface Pro 3.

If you’re not sure how to reset your Surface Pro 3, you can follow the instructions in this article.

Fix: Surface Pro 3 Stuck on Surface Screen

How to Fix It

If your Surface Pro 3 is stuck on the Surface screen, there are a few things you can try to fix it.

First, try rebooting your Surface Pro 3. If that doesn’t work, try holding down the power button for 30 seconds to reset it.

If neither of those work, you can try a hard reset by following these steps:

1. Disconnect the power supply and all accessories from your Surface Pro 3.

2. Press and hold the volume-up button and the power button at the same time for at least 15 seconds, and then release both.

3. Connect the power supply to your Surface Pro 3.

4. Press the power button to turn on your Surface Pro 3.

If you’re still having trouble, you can contact Microsoft Support for more help.

Other Options

If you’ve tried the above and your Surface Pro 3 is still stuck on the Surface screen, there are a couple other things you can try.

First, try a hard reset. To do this, press and hold the power button for 30 seconds. This will force your Surface Pro 3 to restart.

If a hard reset doesn’t work, you can try a full factory reset. This will erase all of the data on your Surface Pro 3, so be sure to back up any important files first. To reset your Surface Pro 3, go to Settings > Update & Security > Recovery and select Get started under Reset this PC.

If you’re still having trouble, you can contact Microsoft support for help.

When to Seek Help

If you’re Surface Pro 3 is stuck on the Surface screen, it could be due to a number of issues. If you’re comfortable troubleshooting the issue yourself, there are a few things you can try. However, if you’re not comfortable troubleshooting the issue, or if you’ve tried troubleshooting and the issue persists, you should seek help from a qualified technician.

Fix: Surface Pro 3 Stuck on Surface Screen

Must Read

1. If your Surface Pro 3 is stuck on the Surface screen, try holding down the power button for 30 seconds. This will sometimes reset the device and allow you to boot normally.

2. If the power button reset doesn’t work, try connecting your Surface Pro 3 to a power source and then holding down the volume up button for 15 seconds. This will also sometimes reset the device.

3. If neither of the above methods work, you can try performing a hard reset by holding down the power button and volume up button for 15 seconds. This will reset the device and hopefully allow you to boot normally.

4. If you’re still having trouble getting your Surface Pro 3 to boot, you may need to try a complete factory reset. This can be done by holding down the power button and volume down button for 30 seconds. This will erase all of your data, so make sure you have a backup before proceeding.

Conclusion

Thanks for reading our guide on how to fix the Surface Pro 3 stuck on Surface screen issue. We hope that this guide was helpful and that you were able to successfully fix the problem. If you have any other questions or comments, please feel free to leave them in the comments section below.

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